A. how to choose suitable transport method?
1. Transport by sea is the service until to the destination port. It’s cheap but very slowly. Our trading terms are EXW, FOB and CIF. Shipping by sea is a very nice choice if your goods weight is more than 500 KG.
2. Transport by air is the service until to the destination airport. It’s cheap and very fast but clients have to clear goods from customs by themselves. You can choose shipping by air if your goods is more than 100 KG, however, if your goods are very heavy and are urgently needed, you can also choose shipping by air.
3. Express is door to door service, it’s very convenient. If your products are less than 100 KG, shipping by express is a very nice choice. B. where do we deliver our products?
Your products will be delivered to sea port, airport and your home:
Goods will be delivered to sea port if shipping by sea.
Goods will be delivered to airport if shipping by air.
Goods will be delivered to your home if shipping by express.
Our goods can be delivered to more than 200 countries in the world.
If you want door to door service by sea and by air, we can also do it for you.
C. Estimate the delivery time
The total delivery time includes order handling time and shipping time.
Order handling time means the period from receiving your full payment until packages are well done.
Shipping time means the period that shipping company will take to send the goods to appointed destination.
Our order handling time is within 2 working days to do double check of products package and release products, and shipping time depends on the shipping method.
If your goods are released, our system will send you a confirm email.
Standard shipping (tracking number is available)
If you need faster delivery service, standard shipping options are for your choices. Once you select a standard shipping method, your goods will be sent by express service, it will take 7 to 9 working days to deliver your goods.
Speed up shipping (tracking number is available)
For the urgent orders, shipping by air and express are the best choice. We will deal with such orders preferentially. We use DHL, usually it takes 3 to 6 working days to deliver the goods, besides, real time status of the order can be checked by the tracking number on http://www.dhl.com/en/express/tracking.html . In normal situation, the tracking number will be traceable within 2 working days.
Note: Transportation time information do not include weekends and holidays. The actual delivery time may vary due to the holiday, peak season, customs clearance, flight delays, bad weather, weekends, etc. Sometimes delivery date may take an additional 7 to 10 days delay to reach the final destination.
D. Answers for common questions:
How to track the goods?
Before delivering the goods, we will provide you a product tracking number, you can check the shipping information from Internet.
Unexpected change of the mode of transportation or the recipient information:
You must make sure we are informed about the changing before delivering. We will change the shipping method and recipient information according to your requirements.
If the Chinese documents and English document content conflicts, performed according to Chinese document content.